Shipping & Returns
Shipping Policy
Order Processing;
After purchasing your order will be processed after 2-3 working days, depending on the type of order delivery times vary between 1-3 weeks.
example;
*dining tables estimated 2 week delivery from date of purchase.
*coat hook racks 5 business days.
Delivery to all of south wales and M4 corridor will be delivered using our in-house delivery service.
Anywhere else we use a third party courier service.
Once your order has been dispatched a tracking number will be provided and sent via email where you can track your order.
ALL DELIVERYS WILL ONLY BE TAKEN TO THE ENTRANCE OF THE DROP OFF. It is at your own discretion to speak with the courier for further help into the property.
Return Policy
Unfortunately we DO-NOT accept returns unless faulty or damaged, these are bespoke products and built to your specification.
We will do our best to communicate and work with you on any issues to get it resolved.
You will need to use the contact form and send us as much information as possible.
Any photos as well as contacting us please use email;
We will also reimburse any delivery costs occurred by yourself after the item has been received & inspected.
Refunds will take between 5-10 working days to reach your account once processed.